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FAQ
Frequently Asked Questions
55 articles in this collection
Written by
Derek Stotz,
Joe Clover,
and
Bill C.
F.A.Q. - Integrations - What is NuOrder?
3rd Party API Integration
Written by
Bill C.
Updated over a week ago
F.A.Q. - Release Notes
Written by
Bill C.
Updated over a week ago
F.A.Q. - What are Price Lists?
Written by
Bill C.
Updated over a week ago
F.A.Q. - What is a Custom Payment Type?
Written by
Bill C.
Updated over a week ago
F.A.Q. - What is a Tax Jurisdiction?
Written by
Bill C.
Updated over a week ago
F.A.Q. - Integrations - What is Accumula?
3rd Party API Integration
Written by
Bill C.
Updated over a week ago
F.A.Q. - Is A Router the same thing as a Modem?
Written by
Bill C.
Updated over a week ago
F.A.Q. - What is a Sales Plan?
Written by
Bill C.
Updated over a week ago
F.A.Q. - Integrations - What is DAVO?
3rd Party API Integration
Written by
Bill C.
Updated over a week ago
F.A.Q. - What is a Grid?
Written by
Bill C.
Updated over a week ago
F.A.Q. - What is Shipping?
Written by
Bill C.
Updated over a week ago
How to return a Gift Card
A guide for returning a gift card through the POS
Written by
Joe Clover
Updated over a week ago
F.A.Q. - What is the purpose of the Swatch feature in the Heartland Retail POS software?
Written by
Bill C.
Updated over a week ago
F.A.Q - Integrations - What is Hyperspace?
3rd Party API Integration
Written by
Bill C.
Updated over a week ago
F.A.Q. - Integrations - What is JOOR?
3rd Party API Integration
Written by
Bill C.
Updated over a week ago
F.A.Q. - Integrations - What is Marsello?
3rd Party API Integration
Written by
Bill C.
Updated over a week ago
F.A.Q. - What is a Network Switch?
Written by
Bill C.
Updated over a week ago
Getting Started Guide and Checklist
This guide includes a checklist to help you get your Heartland Retail account set up most efficiently.
Written by
Bill C.
Updated over a week ago
F.A.Q. - What is Inventory?
Written by
Bill C.
Updated over a week ago
F.A.Q. - What is a Custom Field?
Written by
Bill C.
Updated over a week ago
F.A.Q. - Integrations - What is ReadySet Retail?
3rd Party API Integration
Written by
Bill C.
Updated over a week ago
F.A.Q - What is a Reason Code?
Written by
Bill C.
Updated over a week ago
F.A.Q. - What is the Customer Dashboard?
Written by
Bill C.
Updated over a week ago
F.A.Q. - What is Branding?
Written by
Bill C.
Updated over a week ago
F.A.Q - What is a Router?
Written by
Bill C.
Updated over a week ago
How do you handle privacy?
Written by
Bill C.
Updated over a week ago
F.A.Q. - Integrations - What is QuickBooks Online?
3rd Party API Integration
Written by
Bill C.
Updated over a week ago
Which web browsers does Heartland Retail support?
Written by
Bill C.
Updated over a week ago
F.A.Q. - Integrations - What is Management One?
3rd Party API integration
Written by
Bill C.
Updated over a week ago
How to know if you're running Windows 32-bit or 64-bit
Written by
Bill C.
Updated over a week ago
F.A.Q. - Integrations - What is MailChimp?
3rd Party API Integration
Written by
Bill C.
Updated over a week ago
Can I track the check number, license number and date of birth for check payments?
Written by
Bill C.
Updated over a week ago
F.A.Q. - Integrations - What is EasyPost?
3rd Party API integration
Written by
Bill C.
Updated over a week ago
Does Heartland Retail have an end of day (z-out or x-out) report? Is this the Daily Summary?
Written by
Bill C.
Updated over a week ago
F.A.Q. - Integrations - What is 99Minds?
3rd Party API integration
Written by
Bill C.
Updated over a week ago
Where is my data and how can I get access to it?
Written by
Bill C.
Updated over a week ago
How to prevent long receipts from being cut off on Windows
Extend Star model printers receipt cut length
Written by
Joe Clover
Updated over a week ago
The Financial page says that account configuration is missing, but it looks like everything is mapped correctly. What's wrong?
Written by
Bill C.
Updated over a week ago
Should I use a LAN printer or USB printer?
Written by
Derek Stotz
Updated over a week ago
What happens if I lose internet access?
Written by
Bill C.
Updated over a week ago
What should I consider when choosing an Internet Service Provider (ISP)?
Written by
Bill C.
Updated over a week ago
Can I apply a disabled item to a transaction?
Written by
Derek Stotz
Updated over a week ago
How do I update my current on hand quantities when transitioning to Heartland Retail?
This article will help you when adding new inventory levels into SR using the counts feature
Written by
Derek Stotz
Updated over a week ago
Does Heartland Retail offer a time clock feature?
Written by
Derek Stotz
Updated over a week ago
If I have multiple stores with different names using the same Heartland Retail account, can they have different logos on the receipts?
Written by
Derek Stotz
Updated over a week ago
Did my return payment go through, if the ticket is incomplete?
Written by
Derek Stotz
Updated over a week ago
I can't find a ticket that corresponds to a credit card payment
Written by
Derek Stotz
Updated over a week ago
Recommended store layout for iPad-compatible receipt printers
Written by
Derek Stotz
Updated over a week ago
How do I clear out bin locations?
Written by
Derek Stotz
Updated over a week ago
Receipt Addresses / Multiple Addresses / Duplicate Addresses
Written by
Bill C.
Updated over a week ago
I just purchased a Basic Data Migration, what do I do next?
Written by
Derek Stotz
Updated over a week ago
I just purchased an Advanced Data Migration, what do I do next?
Written by
Derek Stotz
Updated over a week ago
How can I set up an employee discount?
Written by
Bill C.
Updated over a week ago
Do I have the ability to input the dollar value at the time of purchase?
Written by
Derek Stotz
Updated over a week ago
How do I access a report from the API
Written by
Derek Stotz
Updated over a week ago