Heartland Retail

F.A.Q - Integrations - What is Hyperspace?

F.A.Q. - Integrations - What is Accumula?

F.A.Q. - Integrations - What is NuOrder?

F.A.Q.  - Integrations - What is DAVO?

F.A.Q. - What is Shipping?

F.A.Q. - What is a Grid?

F.A.Q. - What is a Sales Plan?

F.A.Q. - What is a Custom Payment Type?

F.A.Q. - What is the purpose of the Swatch feature in the Heartland Retail POS software?

F.A.Q. - What are Price Lists?

F.A.Q. - Is A Router the same thing as a Modem?

F.A.Q. - What is a Tax Jurisdiction?

F.A.Q. - Release Notes

A guide for returning a gift card through the POS

How to return a Gift Card

F.A.Q. - What is Branding?

F.A.Q. - What is Inventory?

F.A.Q. - What is the Customer Dashboard?

F.A.Q. - Integrations - What is Marsello?

F.A.Q. - What is a Network Switch?

F.A.Q. - What is a Custom Field?

F.A.Q - What is a Reason Code?

This guide includes a checklist to help you get your Heartland Retail account set up most efficiently.

Getting Started Guide and Checklist

F.A.Q. - Integrations - What is JOOR?

F.A.Q. - Integrations - What is ReadySet Retail?

How do you handle privacy?

F.A.Q - What is a Router?

F.A.Q. - Integrations - What is QuickBooks Online?

Which web browsers does Heartland Retail support?

F.A.Q. - Integrations - What is Management One?

How to know if you're running Windows 32-bit or 64-bit

F.A.Q. - Integrations - What is MailChimp?

Can I track the check number, license number and date of birth for check payments?

F.A.Q. - Integrations - What is EasyPost?

F.A.Q. - Integrations - What is 99Minds?

Does Heartland Retail have an end of day (z-out or x-out) report? Is this the Daily Summary?

Where is my data and how can I get access to it?

Extend Star model printers receipt cut length

How to prevent long receipts from being cut off on Windows

The Financial page says that account configuration is missing, but it looks like everything is mapped correctly. What's wrong?

Should I use a LAN printer or USB printer?

What happens if I lose internet access?

What should I consider when choosing an Internet Service Provider (ISP)?

Can I apply a disabled item to a transaction?

This article will help you when adding new inventory levels into SR using the counts feature

How do I update my current on hand quantities when transitioning to Heartland Retail?

Does Heartland Retail offer a time clock feature?

If I have multiple stores with different names using the same Heartland Retail account, can they have different logos on the receipts?

Did my return payment go through, if the ticket is incomplete?

I can't find a ticket that corresponds to a credit card payment

Recommended store layout for iPad-compatible receipt printers

How do I clear out bin locations?

Receipt Addresses / Multiple Addresses / Duplicate Addresses

I just purchased a Basic Data Migration, what do I do next?

I just purchased an Advanced Data Migration, what do I do next?

How can I set up an employee discount?

Do I have the ability to input the dollar value at the time of purchase?

How do I access a report from the API

Derek Stotz

Joe Clover

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

FAQ