Heartland Retail

This guide will walk the user through how to use IPCONFIG to check the HOST IP ADRESS on a Windows 10 64bit PC

Troubleshooting - How to Check the HOST IP - on Windows 10

This guide will walk the user through how to do a PING test from a Windows 10 64bit HOST PC

Troubleshooting - How to do a PING test - Windows 10

Troubleshooting Springboard Retail Connect/Heartland Retail Connect

Heartland Retail Connect Error (MacOS)

Troubleshooting - How to Pull Heartland Retail Connect Logs

Auto assigning item #s adds -1 to the item number rather than generating the next number in sequence

POS does not respond to mouse clicks as expected when using an ELO touchscreen

Troubleshooting Heartland Retail iPad App

Troubleshooting Heartland Retail Connect

Help! When taking a credit card payment it is adding someone else's card

Help! My labels are not printing properly from Firefox

I can not see my receipt printer on my AT&T U-Verse network

My iPad keyboard is not showing up.

USB Receipt Printer Troubleshooting: Mac OSX

LAN/Ethernet Receipt Printer Troubleshooting: Mac OSX

USB Receipt Printer Troubleshooting: Windows

LAN/Ethernet Receipt Printer Troubleshooting: Windows

LAN/Ethernet Receipt Printer Troubleshooting: iPad

Help! My receipt printer isn't working.

Derek Stotz

Joe Clover

Matthew Rathbun

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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