Troubleshooting

Heartland Retail Connect Error (MacOS)

Troubleshooting Springboard Retail Connect/Heartland Retail Connect

Written by Matthew Rathbun
Updated over a week ago

How to Pull Heartland Retail Connect Logs

for Mac and Windows

Written by Brian Curtis
Updated over a week ago

Auto assigning item #s adds -1 to the item number rather than generating the next number in sequence

Are your item #s adding a -1 to the end?

Written by Joe Clover
Updated over a week ago

POS does not respond to mouse clicks as expected when using an ELO touchscreen

Written by Jay Stotz
Updated over a week ago

Troubleshooting Heartland Retail iPad App

Written by Derek Stotz
Updated over a week ago

Troubleshooting Heartland Retail Connect

Written by Allen Williams
Updated over a week ago

Help! When taking a credit card payment it is adding someone else's card

Written by Derek Stotz
Updated over a week ago

Help! My labels are not printing properly from Firefox

Written by Derek Stotz
Updated over a week ago

I can not see my receipt printer on my AT&T U-Verse network

Written by Derek Stotz
Updated over a week ago

My iPad keyboard is not showing up.

Written by Allen Williams
Updated over a week ago

USB Receipt Printer Troubleshooting: Mac OSX

Written by Derek Stotz
Updated over a week ago

LAN/Ethernet Receipt Printer Troubleshooting: Mac OSX

Written by Derek Stotz
Updated over a week ago

USB Receipt Printer Troubleshooting: Windows

Written by Derek Stotz
Updated over a week ago

LAN/Ethernet Receipt Printer Troubleshooting: Windows

Written by Derek Stotz
Updated over a week ago

LAN/Ethernet Receipt Printer Troubleshooting: iPad

Written by Derek Stotz
Updated over a week ago

Help! My receipt printer isn't working.

Written by Derek Stotz
Updated over a week ago