Heartland Retail

Receipts aren't printing? You've come to the right place! Select an article below for troubleshooting information specific to your computer and type of receipt printer.

The process for USB printers and LAN/Ethernet printers are slightly different. Please make sure to choose the correct guide below. If you are unsure which connection you have please view this article: <a href="http://support.heartlandretail.us/hardware/does-my-hardware-use-usb-or-a-lanethernet-connection">Does my hardware use USB or a LAN/Ethernet connection</a>

<a href="http://support.heartlandretail.us/troubleshooting/lanethernet-receipt-printer-troubleshooting-ipad">Receipt Printer Troubleshooting: iPad</a>

<a href="http://support.heartlandretail.us/troubleshooting/lanethernet-receipt-printer-troubleshooting-windows">LAN/Ethernet Receipt Printer Troubleshooting: Windows</a>

<a href="http://support.heartlandretail.us/troubleshooting/usb-receipt-printer-troubleshooting-windows">USB Receipt Printer Troubleshooting: Windows</a>

<a href="http://support.heartlandretail.us/troubleshooting/lanethernet-receipt-printer-troubleshooting-mac-osx">LAN/Ethernet Receipt Printer Troubleshooting: Mac OSX</a>

<a href="http://support.heartlandretail.us/troubleshooting/usb-receipt-printer-troubleshooting-mac-osx">USB Receipt Printer Troubleshooting: Mac OSX</a>

Help! My receipt printer isn't working.

Find answers and get help from Intercom Support and Community Experts

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