Heartland Retail

Continue to hold the feed button until the Network Configuration report prints out.

Confirm the printer IP address. An example IP address would be: 192.168.1.73

1. Turn off the Star printer.
2. Press and hold the feed button.
3. Turn the printer back on.
4. Continue to hold the feed button until the Network Configuration report prints out.
5. Confirm the printer IP address. An example IP address would be: 192.168.1.73

Open your web browser and type the Star printer's IP address into the URL field

Log into the Star Network Utility using these credentials; User: root Password: public

It may prompt you to change the password but this is not necessary, so just press cancel.

In the left side menu click IP Parameters and select static. The current IP address &nbsp;and subnet mask should autofill in.

Select Save on the left side menu. Chose the option "Save =&gt; Configuration printing =&gt; Restart device" then click Execute.

1. Open your web browser and type the Star printer's IP address into the URL field
2. Log into the Star Network Utility using these credentials; User: root Password: public
3. It may prompt you to change the password but this is not necessary, so just press cancel.
4. In the left side menu click IP Parameters and select static. The current IP address &nbsp;and subnet mask should autofill in.
5. Click Submit
6. Select Save on the left side menu. Chose the option "Save =&gt; Configuration printing =&gt; Restart device" then click Execute.

The receipt printer should restart and print a new configuration report with Static next to the IP address instead of DHCP.

This video will show you the steps needed to switch a Star printer from DHCP to Static IP

Finding the printer's IP address

Setting the Static IP