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Troubleshooting - How to do a PING test - Windows 10
Troubleshooting - How to do a PING test - Windows 10

This guide will walk the user through how to do a PING test from a Windows 10 64bit HOST PC

Bill C. avatar
Written by Bill C.
Updated over a week ago

PING stands for Packet Internet Network Groper. PING is a technical term that means to check on the status of another computer or another device to see if it's online. A PING will inform you if the two devices are 'talking' to each other over the users network.

  1. Click on Windows search bar

  2. Type CMD into the search bar

  1. Click on the Command Prompt app

This will open the CMD window

Type PING and key in the device IP you are trying to communicate with over the network.

(Note: Our example IP is the web IP address for Google.Com)


The fields you will want to make note of are the Ping Statistics:

  • Packets sent - A packet is a small amount of data sent over a network, such as a LAN or the Internet.

  • Packets Received - The data received as a response.

  • Lost - No data response

  • Approximate round trip times in milli-seconds - Ping amounts of 100 ms and below are average for most broadband connections.

    • < 20 ms = Exceptional

    • < 50 ms = Very Good

    • < 100 ms = Average

    • 150 ms or higher = Undesirable and needs attention from the network administrator.

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