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Heartland Retail Connect Error (MacOS)
Heartland Retail Connect Error (MacOS)

Troubleshooting Springboard Retail Connect/Heartland Retail Connect

Matthew Rathbun avatar
Written by Matthew Rathbun
Updated over a week ago

This article is to assist with MacOS users attempting to patch their Springboard Retail Connect installation. As a prerequisite, download the following patch:

When attempting to update the Springboard Retail Connect/Heartland Retail Connect with the following patch you may come across the following error:

To resolve this open "System Preferences", go to "Security & Privacy" and click on "Open anyway" (that's after trying to open the installer for the first time.

This should allow you to apply the patch and connect without further issues.

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