If you feel proficient refunding a payment through Clover on a Sales Order, refunding a payment on a Layaway ticket will be a breeze! Let’s begin!
Locate Ticket in POS
Navigate to the POS >> Find Ticket
FIND TICKET >> Layaways >> Select Layaway ticket #
3. Now that you have your Layaway ticket open in the POS, navigate to the DEPOSITS section below Item Total:
4. Select, “Refund” and follow the prompts:
5. Refund is processed and you can now print your customer receipt!
If you have any questions regarding refunding payments on Clover, please reach out to HRetailsupport@heartland.us.