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Why Won't My Report Run?
Derek Stotz avatar
Written by Derek Stotz
Updated over 4 years ago

If you have ever run a report on Heartland Retail and received the "blue box" telling you that your report is unable to run, you may be wondering why. Below is a list of all groups with metrics that they are compatible with:

Item Groups:

  • Source/Location Sales

  • Beginning/Ending/Current Inventory

  • Inventory Adjustments

  • Transfers

  • Purchasing

Customer Groups

  • Source/Location Sales

  • Payments

Vendor Groups

  • Source/Location Sales

  • Beginning/Ending/Current Inventory

  • Inventory Adjustments

  • Transfers

  • Purchasing

Sales Groups:

  • Source/Location Sales

  • Payments

  • Sales Tax

Inventory Adjustment Reason Codes:

  • Inventory Adjustments

Transfer Groups

  • Transfers Received/Shipped

Payment Type Groups:

  • Payments

  • Sales Tax

Gift Card #:

  • Source/Location Sales >> Gift Cards Issued

  • Gift Card Metrics

Gift Card Adjustment:

  • Gift Card Metrics

Date:

  • Source/Location Sales

  • Inventory Adjustments

  • Sales Tax

  • Gift Cards

  • Transfers

  • Purchasing

Purchasing Groups:

  • Purchasing

Gift Card Balance report with location

Payment types and sales on the same report

Customer groups are only compatible with sales and payments metrics

Vendor groups with payments metrics

Item groups with payments metrics

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